Returns, Refunds & Exchanges
NamiCharms accepts returns and exchanges (** exclusions apply). Please contact us within 14 days of receiving your item via email at firstname.lastname@example.org or by phone at 916-612-8509. Items should be shipped back in a bubble envelope with tracking to :NamiCharms
Once the return is received your request for a refund will be processed. Free shipped items will be refunded minus the $3.99 shipping cost .
Exchange requests will be require you to pay a shipping cost and any additional costs associated with your exchange request should there be any. You will be send a link to purchase.
** Exclusions - We do not accept returns for 13" & 14" necklaces as well as any special sizes ordered thru a listing created for you . Orders over $200 will be evaluated but maybe excluded.