Returns, Refunds & Exchanges 

NamiCharms accepts returns and exchanges (** exclusions apply). Please contact us within 14 days of receiving your item via email at or by phone at 916-612-8509.  Items should be shipped back in a bubble envelope with tracking to :

PO Box 4996
El Dorado Hills, CA 95762
Please include your order # , phone number or email , and what you are requesting.
Once the return is received your request for a refund will be processed.
If you received free shipping , $4.99 will be deducted from your refund .

Exchange requests will be require you to pay a shipping cost and any additional costs associated with your exchange request should there be any. 

** Exclusions - Each listing will advise if refundable or not .Orders over $200 will be evaluated but maybe excluded. Special order are non refundable.