FAQ

Is the jewelry made from real silver ?

Yes, all our items are high quality 0.925 Sterling Silver. We do NOT sell any plated items. 

What is 14kt Gold Filled ?

Metal: 14kt 1/20 Gold Filled 
Gold Filled: Gold filled is an actual layer of gold-pressure bonded to another metal. 
Gold filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating. 
Gold filled is much more valuable and tarnish resistant. It does not flake off, rub off or turn colors. 
As a matter of fact, anyone who can wear gold can wear gold filled without worries of any allergic reaction to the jewelry. 
Gold filled jewelry is an economical alternative to solid gold!

Can you guarantee shipping times ?

That depends. For shipments within the US only EXPRESS shipments are guaranteed by USPS with a 1-2 day lead-time. Priority and First Class mail is NOT guaranteed . 

For International shipments it is not possible to guarantee shipping times as each country has it's own customs procedures which we can not control.
Can I send the jewelry directly to the gift receiver ?

Yes, If we are sending the package directly to gift receiver , please let me know so we can put the item in a gift box and not the folded tote bag which we normally send out.

I would like a combination or length I don't see, Is that possible ?

Yes, since we cut all our chains to size we can accommodate any chain length. Prices may vary.

What packaging does the jewelry come with ? 

Items automatically come in a blue velvet bag and a silver tote bag. If we are delivering the package directly to the gift receiver , please let us know and we will substitute the bag with a box.

I have a few questions and would like to speak to someone, is that possible ?

Yes, please feel free to contact us via email at galik8@gmail.com or by phone at 916-612-8509 (California time)